Available options are shown in the configurator on each product page. Depending on the model, you can choose the size, fabric, wood finish and accessories. If you need help or cannot find an option, contact us before ordering.

Yes. Choose available fabrics and wood finishes in the Free samples section. Current limits, delivery options and any charges are shown before you confirm your sample order. Samples help you assess colour and texture in your own home.

No, you can order as a guest. An account makes it easier to view your order history and statuses and manage your addresses. For the most convenient experience, sign in before placing your order.

Orders placed while signed in are available under My account → Orders. Sample orders have their own section. We also send your order confirmation and fulfilment updates to the email address provided at checkout. If you have a question, you can reply to our email.

New means we have received your order and our team will check it. Payment is handled separately. Once accepted, the order changes to Processing and we email you. The following stages are Ready for dispatch and Completed.

Lead time depends on the product. The number of business days and estimated dates are shown on the product page, in your basket and at checkout. Your saved delivery estimate also appears in your confirmation email and order details. When products have different lead times, check the dates for each item.

Standard delivery by our company transport costs PLN 150 per order, regardless of the number of products, and includes help carrying furniture inside. Selected smaller items, such as pouffes, benches and upholstered panels, are delivered free by DPD. Available methods and the final cost for your order and address are shown before purchase.

Assembly is an additional paid service available by prior arrangement. Contact us to agree whether it is available for your order, what it includes and the price.

We will let you know when your order is complete and ready for dispatch. The driver will call you to arrange the exact delivery date. Please provide a current phone number with your order.

Available payment methods are shown at checkout after you choose delivery. We support PayU online payments, BLIK, PayU instalments, bank transfer and payment on delivery, where available for the selected delivery method and order.

If PayU instalments are available for your order, select them at checkout. After placing the order, you will be redirected to PayU to complete the application and review the financing terms. Approval is subject to the financing provider’s decision.

Do not immediately place another order. Return to your order page or, if you ordered while signed in, open its details in My account. If payment still needs to be completed, use the payment button. If money has been taken but the status is unclear, contact us with your order number.

Our furniture is covered by a 24-month warranty. Email the store with a description of the issue, your order number and photos showing the fault. We will respond within 14 days of receiving your complaint.